PRIVACY NOTICE ADAGIO WEBSITE

In accordance with the Federal Law on Protection of Personal Data Held by Private Parties, Adagio informatica Integral S.C. (hereinafter the person responsible) with address at La Villa street No. 1996 Int. 1C, Colonia Chapalita, CP. 44500 in the city of Guadalajara, Jalisco, is responsible for the use and protection of your personal data, and in this regard we inform you of the following:

For us, the collection of certain personal data is necessary to carry out the intrinsic activities of our activity and we have the obligation to comply with sufficient legal and security measures to protect your personal data.

PERSONAL DATA COLLECTED BY THE CONTROLLER

1. General data of natural persons:

• Name and surname, email address;
• Date and place of birth, marital status, nationality, complete private address;
• Home or work telephone number;
• Identifications that prove your nationality, such as: Voting credential, Passport, Professional Identification Card, Temporary or Permanent Residence, as well as Identifications from other countries;
• Federal taxpayer registration.

2. General data of representatives, attorneys-in-fact of legal entities:

• Name and surname, email address;
• Date and place of birth, marital status, nationality, complete private address;
• Home or work telephone number;
  Identifications that prove your nationality, such as: Voting credential, Passport, Professional Identification Card, Temporary or Permanent Residence, as well as
• Identifications from other countries;
• Federal taxpayer registration.
• Company Name.
• Number of active employees.

Adagio informatica Integral S.C. does not collect or process sensitive personal data, unless you decide to provide it to us in order to provide you with better advice on our products and services, in which case, we will ask you to give us your express written consent.

The personal data described above is collected through: i) the voluntary and direct provision of your information through our forms on our website ii) the voluntary provision of your information and personal data in face-to-face or telephone interviews with our authorized personnel ; and iii) the use of publicly accessible sources, such as social networks, and other public sources available on the market.

The personal data described in the previous paragraphs may appear in different documents in printed or digital format, such as: valid official identification (voter ID, passport, immigration document or driver’s license), identification card from the Federal Taxpayer Registry, Password Single Population Registry, marriage certificate (if applicable), proof of address (if applicable), account statements (if applicable), and Public Deeds (if applicable).

The Owner declares that the Personal Data provided to the Controller is true and up-to-date, and is also obliged to communicate to the Controller any modification to the Personal Data provided as soon as possible.

PURPOSES OF DATA PROCESSING

1. Primary purposes.

We will use the personal data that we collect from you for the main purposes that are necessary for the service you request, which are described below:

• Corroborate the identity of the Owner, the veracity of the information, and carry out the analysis of the information provided as their own.
• Manage your information to integrate files, keep our Database updated, and process them, either directly by the Controller or through a third party (in which case we will let you know), so that the Controller can provide the services inherent to its purpose, and report said information to the administrative and jurisdictional authorities when established by current legal provisions.
• Provide customer service for the purposes of using your personal data in contact history and processing your requests.
• Provide the services offered in the application.
• Comply with regulatory obligations issued by the competent authorities, as well as meet their requirements.
• Hiring.
• Quotes.
• Any purpose analogous or compatible with the previous ones.

2. Secundary purposes.

Additionally, we will use your personal information for the following purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with better service:

• Provide information by telephone or electronically regarding the service or product contracted, or to be contracted.
• Generation of statistical information with the data provided about the contracted services.
• Marketing, advertising or commercial prospecting purposes.
• Evaluate the quality of our products and services through various. instruments, including satisfaction surveys, and opinion interviews.

DATA TRANSFER.

We inform you that your personal data may be shared with third parties, understanding that they may be transferred with any of the companies with whom Adagio Informática Integral S.C. maintains an agreement or contract (Suppliers, consultants, research companies), since it is necessary in by virtue of contracts entered into or to be entered into in the interest of the owner.

Third parties receiving your personal data are obliged to maintain the confidentiality of your personal data and to observe this Notice. Adagio Informática Integral S.C. may share your personal data with the different companies that belong to our Group for corporate processing, as well as to provide support in their respective operations, with the understanding that the companies of Adagio Informática Integral S.C. They share the same internal processes and policies.

Likewise, we inform you that Adagio Informática Integral S.C., as an entity, responds to any authority, will be shared within the country with any financial, judicial, fiscal, criminal, administrative authority, as well as the Bank of Mexico and the National Banking Commission. and Securities, therefore, in case of requirements from said authorities, you may transfer personal data.

To carry out this type of data transfer, your consent is not required as it is permitted in terms of the LFPDPPP.

CONSENT OF THE OWNER

For the collection, processing and transfer of your personal and sensitive data, you accept and acknowledge that:

1. This Notice has been made known to you by Adagio Informática Integral S.C., prior to the collection and/or processing of your personal and/or sensitive data,
2. You have read, understood and agreed to the terms set forth in this Notice,
3. Derived from the above, you grant your express consent for us to process and transfer your personal data, under the terms of this Notice;

The Personal Data collected in the future will have the same processing referred to in this Notice, without prejudice to which the Owner may exercise his or her right of opposition at any time.

ACCESS, RECTIFICATION, CANCELLATION OR OPPOSITION (ARCO RIGHTS).

The owner of the personal data has the right: to access his or her personal data and details of its processing; to rectification if these are inaccurate or incomplete; to cancel them when you consider that they are not necessary for any of the aforementioned purposes or that they are used for uninformed purposes; and finally to oppose the processing of said personal data for specific purposes, expressing said opposition in writing in terms of this section.

To exercise the aforementioned ARCO rights, a written request must be sent to the email [email protected] addressed to Adagio Informática Integral S.C., or other reasonable means to communicate the response to your request; the official documents that prove your identity and the clear and precise description of the Personal Data with respect to which you seek to exercise any of the aforementioned rights; In the case of rectification, provide the documentation that supports your request and any other element or document that facilitates the location of the Personal Data.

The deadline to respond to your request will be a maximum of 20 (twenty) business days from the date of receipt of your request for access, rectification, cancellation or opposition.

Adagio Informática Integral S.C. will issue the respective response and the request will be processed within the deadlines established by the LFPDPPP. In cases of requests for cancellation or opposition of personal data, Adagio Informática Integral S.C. will proceed to block and delete the data, however, it will retain it exclusively for the purposes of the responsibilities arising from the new processing.

We inform you that you can revoke the consent that, if applicable, you have given us for the processing of your personal data. However, it is important that you keep in mind that not in all cases we will be able to respond to your request or terminate the use immediately, since it is possible that due to some legal obligation we require to continue processing your personal data. Likewise, you must consider that, for certain purposes, the revocation of your consent will mean that we will not be able to continue providing you with the service you requested from us, or the conclusion of your relationship with us.

USE OF TRACKING TECHNOLOGIES ON OUR WEB PORTAL

We inform you that on our Internet page we use cookies, web beacons and other technologies through which it is possible to monitor your behavior as an Internet user, as well as provide you with a better service and user experience when browsing our page.

Use of Cookies.

A “Cookie” is a fragment of programming information contained in a text file placed by a web server on the hard drive of the Internet user who visits it with information about their preferences and browsing patterns.

In most browsers, cookies are automatically accepted by their default settings; you can adjust your browser preferences to accept or reject cookies. Disabling cookies may disable various functions of the Website or cause them to not be displayed correctly. If you prefer to delete cookies, you can delete the file at the end of each browser session.

You can manage cookies by modifying your browser settings; You can also accept or reject their installation (each browser has its own configuration).

Use of Web Beacons (also known as Internet tags, pixel tags and clearGIFs).

The Web Beacon is an electronic image, called a single pixel (1×1) or GIF that can recognize information that is processed on your computer, such as cookies, the time and date on which the site and its sections are displayed, to offer you a better experience when using our digital platforms

Adagio Informática Integral S.C., can use Web Beacons on its website and in its emails in HTML format, alone or in combination with cookies, to collect information about the use of our Website and your interaction with the email.

Links in emails.

Emails that include links that allow Adagio Informática Integral S.C. to know if you have activated said link and visited the destination website, and this information may be included in your profile.

CHANGES TO THE PRIVACY NOTICE

This privacy notice may be modified, changed or updated due to new legal requirements; of our own needs for the products or services we offer; of our privacy practices; Changes in our business model, or other causes.

We are committed to keeping you informed about any changes that this privacy notice may undergo, through our website www.adagio.com.mx